Just as the initial batch of Apple Music free trials are set to expire, Apple has posted over a half-dozen new guided tour videos on its YouTube channel. The aim of the video series is clear—to help new and existing users understand how Apple Music works.
Although over 11 million users have signed up for the free trial, the general consensus seems to be that Apple Music is more difficult to use than necessary. Apple faces stiff competition, primarily from the likes of Spotify, who's service is fairly straightforward and easy to use.
On the eve of the first wave of free trial expirations, it's a critical time for Apple Music. After giving users three months to test out its service, Apple must convince its trial user base that its monthly subscription service is worth paying for. The new guided tours are aiming to clear up misconceptions, answer questions, and serve as virtual how tos.