Troubleshooting

How to chat live with Apple Support on the web or your device

Chat live with Apple Support from iPhone or computer

Apple offers a support site to help answer your questions. Whether it's for a problem with your device, subscription, or service plan, most times, you can find answers without the need for a real person. But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat.

You can chat live with Apple Support by navigating to a particular spot on the website or using the Apple Support app. Here's how.

How to fix a “pairing canceled” error when attempting to use Apple Fitness+ on Apple TV

If you're greeted with an Apple Fitness+ “pairing canceled” error message when attempting to connect the Workout app on your Apple Watch to an Apple TV, you're definitely not alone. As highlighted on Reddit, some Apple Fitness+ enthusiasts are seeing a “pairing canceled” message when trying to connect the Workout app on an Apple Watch to their Apple TV.

Crash is a gorgeous new crash log viewer for jailbroken iOS 13 devices

Anyone with a jailbroken device can tell you that SpringBoard crashes are often par for the course. This is particularly the case after loading your handset up with a plethora of jailbreak tweaks, namely those that aren’t well-made or that tend to conflict with each other for one reason or another.

In some cases, jailbreak tweak developers may request crash logs from users to troubleshoot and determine why a tweak caused SpringBoard to crash. It’s because of this that having easy access to crash logs can be useful, and that’s why we’re excited to show you Crash, a new crash log viewer made especially for iOS 13 by iOS developer Antique.