Report

Verizon tops J.D. Power customer service report

If you're looking to start up new cell phone service in the US, there are dozens of choices. If you want a big-named, nationwide carrier though, that cuts the field down to four options: Verizon, AT&T, Sprint and T-Mobile.

You can narrow it down even further if you want an iPhone. Currently, only the top three carriers properly support Apple's handset. And if you're looking for the company with the best customer service, there's only one...

Greenpeace: Apple’s clean energy policies have significantly improved

Apple has been taking a lot of heat regarding its environmental policies over the past week. This due to the news that the company has recently pulled its products from the EPEAT registry.

But despite the fact that its products will no longer be EPEAT-certified, environmental groups say that Apple's 'green' polices are improving. Greenpeace, in fact, just upped the company's CEI score...

Top 5 customer complaints about the iPhone 4S

FixYa, an online tech support community, released a new report over the weekend regarding the top 5 most commonly reported issues in some of today's most popular smartphones.

The data comes from more than 25 million users, and 650,000 experts. And the report covers top handsets like the iPhone 4S, the Nokia Lumia 900, and the Samsung Galaxy S III...

AT&T asked RIM to make an iPhone competitor back in 2010

There's a new report out today that claims that back in 2010, AT&T went to BlackBerry-maker Research In Motion, and asked them to create a touch-screen iPhone competitor.

This is interesting for a couple of reasons. But perhaps the most important one is the fact that back in 2010, AT&T was still Apple's exclusive iPhone partner here in the U.S...

Apple ranked as number one brand in the world

TheNextWeb points to Millard Brown's 2012 Brandz Top 100 report — an annual study that calculates the brand value of the most popular companies in the world by combining their financial valuations with consumer loyalty and appeal.

As you've probably already guessed by now, Apple came in first place with a brand value of $183 billion. This was enough to finish ahead of IBM, Google, McDonalds and Microsoft, who finished in 2nd, 3rd, 4th and 5th place respectively...

Apple Stores see 17 times more sales than the average retailer

We've always known that Apple's retail stores see crazy amounts of foot traffic. In fact, all it takes is a quick glance in your local Apple Store to see that. It seems like they are always busy.

Well today, research firm Asymco published an interesting report regarding the performance of the Mac-maker's worldwide retail chain. And the results are staggering...

The top 3 smartphones sold in 2011 were iPhones

The iPhone has seen an enormous amount of success worldwide. Apple announced during its fiscal Q1 2012 earnings report that the iPhone sold a total of 37 million units in one quarter. Ranked the third phone manufacturer in the world, Apple is continuing to sell an abundance of iPhones.

When it comes to iPhone sales in the US, Apple sold the top three smartphones in 2011, according to a new report released by ComScore. The iPhone 4, iPhone 3GS, and iPhone 4S found their way into the most hands of consumers...

iOS overtakes Mac OS in web traffic stakes

With Apple shifting more and more iPhones and iPads by the day, and the iPod touch merrily trundling along in the shadows, it doesn't take a genius to realize that iOS is becoming a real player in just about every market. With so many people browsing the web on their tablets and smartphones, all running iOS, how long will it be before they overtake the Mac in web traffic share?

Well, according to ad company Chitika, that time has already arrived...

iPhone Usage Dropped Almost 5% During December

Despite what is sure to be a record-breaking month for Apple's iPhone sales, it appears that the handset's usage share may have actually fallen by almost 5%, if new figures are to be believed.

Advertising network Chikita has released data based on the number of ad impressions across its network while highlighting the top smartphone makers in the arena, with the iPhone seeing a reduction in its share during December.

The big gains came from Android-loving HTC and Samsung during the same period...

Apple to Announce Q1 2012 Financial Results on Tuesday, January 24

Apple has updated its investor page with a notification that it will hold its Q1 2012 financial results on Tuesday, January 24th. The Cupertino company will announce its earnings for the first fiscal quarter of 2012, meaning that the results from the fourth calendar quarter in 2011 will be provided, including holiday sales.

Investors and enthusiasts alike can tune into Apple's live audio stream on the 24th to hear CEO Tim Cook and other execs reveal financial results and answer questions about the company. This upcoming earnings call is expected to hold record-breaking results for Apple.

SMS on the Decline with iMessage and IM to Blame

This Christmas saw lower than normal numbers for SMS, according to new numbers released by Forbes. As is to be expected, certain times during the year cause higher than usual numbers of SMS messages to be sent.

Major sporting events are one cause, as is events Christmas and the ringing in of a new year. The numbers this year show that we sent less messages through the carriers' SMS networks than we did last year, which will no doubt be a concern to those same carriers who have been overcharging us for years to send a few characters of text.

iOS Finishes 2011 With 52% Share of Mobile Web Browsing

Apple's iOS platform finished 2011 with a strong showing in the mobile web browsing department, with iPhones, iPads, and iPod touches combining to capture 52.1% of mobile devices accessing the web.

Apple was top of the list in 2011 with over half of all devices. Jave ME came second with 21.3% share, while Google's Android took third, coming in with a respectable 16.2% share.

The numbers, courtesy of Net Applications, show iOS actually dropping in share when compared to November (54%) and October (61.5%), although December's result was not Apple's lowest of the year...