Discover how to quickly report errors or incorrect details such as names, addresses, phone numbers, and other places in Apple Maps. Your feedback helps Apple enhance map accuracy and deliver a better experience for all users.
The Apple Maps app has received its fair share of criticism since it was released. When it first launched, the app was filled with location errors that made for some funny and sometimes dangerous situations. To this day, Apple Maps still isn’t perfect, but we can all agree that it has greatly improved.
Ever since the release of Apple Maps, the company has been quietly accepting input from users about the data used in the app. While the option to report a problem in Apple Maps isn’t new by any means, it’s probably one that is very much overlooked, hence this post today.
I’ve reported a few problems to Apple myself and have had them all taken care of, usually in a couple of weeks or so. If you see wrong data in the Maps app, I encourage you to report the problem to Apple. It’s very likely that they will look at your report and take measures to fix the problem, if necessary.
Note: This is different from reporting an accident, crash, hazard, or roadwork in Apple Maps.
Report an issue with a location in Apple Maps
You can do this on both iOS and macOS.
On iPhone or iPad
1) Launch the Maps app and go to the business or location where there is a problem. You can find it using the search bar.
2) Swipe up on the business’ information card to reveal it, then scroll down to the bottom and select Report an Issue.
3) From there, you have several options, depending on the kind of problem you want to report. You can report a wrong name, address, or location on the map, an incorrect phone number or website for a store, a location that is now closed, and a wrong category. If none of these options work for you, you can also select ‘Other or multiple things are wrong.’
4) Enter the correct information. You can also add extra information in the ‘Add a comment‘ section and attach photos to help Apple better understand your feedback.
5) Finally, tap Send to submit your report.
A message will then confirm Apple received your report. Hit Done when you’re finished.
Sometimes, all it takes is a little community effort to make things better. That applies to iOS and macOS, too.
You can see the issue you reported by tapping your profile picture next to the search bar and going to Reports. You should see your report under the In Review section.
On Mac
1) Use the search bar to find the store, monument, or place in the Apple Maps app on your Mac and select it.
2) Click the three dots icon on the card and pick Report an Issue.
3) Select the category.
4) Enter the correct information and hit Submit.
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