Are you about to buy a pre-owned iPhone, iPad, Apple Watch, Mac, or Apple Vision Pro? Learn how to check the Activation Lock status for a safe purchase.
We published an article listing things to do before selling your iPhone, iPad, Mac, Apple Watch, or Vision Pro. However, if you’re on the other side and want to buy a used, second-hand Apple device, you must check the Activation Lock and ensure it’s disabled.
If you don’t, you could end up with an expensive paperweight that cannot be setup with your Apple Account, leaving you locked out of the device!
Why worry about Activation Lock before buying a used device
Activation Lock is automatically switched on when users enable Find My on their iPhone, Apple Watch, iPad, and Mac. This lock is tied to that owner’s Apple ID. Note that nearly every user has Find My enabled, as it’s automatically turned on while setting up the device, and during use, almost no one turns off this safety feature.
If the device is erased without first turning off Find My, the Activation Lock prevents it from being set up again. On the setup screen, the only way to bypass Activation Lock is by entering the Apple ID password of the last owner. Failing to do so makes setting up the device impossible, rendering it entirely unusable!
In other words, when Activation Lock is enabled, the previous owner’s Apple ID password is required before anyone can reactivate and use the device.
If you buy a used iPhone, iPad, Apple Watch, Mac, or Vision Pro from second-hand marketplaces, a few nefarious sellers may deliberately leave the Activation Lock enabled. Once you contact them, they will demand an extra payment to remove Activation Lock remotely. Even after payment, there is no guarantee that they will honor their words. It’s also likely that the device sold to you is stolen, and the seller himself doesn’t know the password!
Devices and operating systems that support Activation Lock
Activation Lock is supported on the following Apple devices:
- iPhone, iPod touch, and iPad running iOS 7 or later
- iPad running iPadOS 13 and later
- Apple Watch running watchOS 2 and later
- Mac with Apple silicon (M1, M1 Pro, M1 Max, M1 Ultra, and its successors) or Intel-based Mac with the Apple T2 Security Chip running macOS Catalina or later
- Apple Vision Pro
In addition to the above device and OS requirements, two-factor authentication must be enabled for Apple ID. For most users, it already is.
Note: AirPods do not support Activation Lock, even though you can use the Find My app to locate it.
Summary: Almost everyone has Activation Lock enabled on their iPhone and other Apple devices, even if they don’t remember enabling it. Therefore, before buying used or refurbished Apple devices from unauthorized Apple stores, ensure it’s erased and no longer linked to the previous owner’s Apple ID.
Also see: How to check if an iPhone is new, refurbished, or a replacement unit
How to check Activation Lock remotely
You can check a device’s Activation Lock only in person. In years past, there was a way to remotely check Activation Lock by entering the device Serial Number or IMEI on a dedicated iCloud Activation Lock page. But Apple discontinued it around 2017. Now, you can no longer check Activation Lock remotely.
Important: You shouldn’t trust third-party websites that claim to check the Activation Lock for used or stolen iPhone, iPad, or other Apple devices. They don’t work!
Check Activation Lock before buying a used iPhone, iPod touch, iPad, or Vision Pro
Use these methods to check the Activation Lock before buying used Apple devices. Note that you must have the device in your hand, and it should turn on for you to know the Activation Lock status.
Method 1
Power on the device and complete the basic setup process including choosing a language, region, and connecting to a Wi-Fi or cellular network. After this, if you see one of the following screens, that means the iPhone, iPad, iPod touch, or Vision Pro has Activation Lock enabled:
- iPhone/iPad/iPod/Apple Vision Pro Locked to Owner: The location of this iPhone can be seen by its owner.
- Activation Lock: This iPhone is linked to an Apple ID. Enter the Apple ID and password that were used to set up this iPhone.
- Activate iPhone: This iPhone was lost and erased. Enter the Apple ID and password that were used to set up this iPhone. Message from Owner. This means the device not only has Activation Lock, but it’s stolen, and the original owner has put it in Lost Mode!
Don’t buy the device if you see any of the above messages.
To remove the Activation Lock, ask the device owner to enter his Apple ID password on this screen. After that, use your Apple ID to set up the iPhone, iPad, iPod, or Vision Pro. In case you can’t use your Apple ID, ask the seller to follow these steps to turn off Find My and then erase the device. Once that’s done, you can buy the device and set it up using your Apple ID.
If you don’t see the above messages, there is no Activation Lock on that device. Proceed with the device setup and enter your Apple ID (or create one) to use on it.
Method 2
When you take the device in hand and it shows a Lock Screen to enter the device passcode, it means the device is not yet erased, and Find My (and Activation Lock) is probably still enabled. Ask the previous owner to turn off Find My and erase the device. After that, you can buy it.
Method 3
If the device is set up, go to the Settings app > tap the name you see on the top > Find My > Find My device, and if Find My device is green, that means Activation Lock is enabled. Don’t buy this device unless the owner turns it off and erases the device.
Check Activation Lock before buying an Apple Watch
When Find My is enabled on iPhone, it’s automatically enabled on the paired Apple Watch. While setting up your Apple Watch, if you see the Activation Lock screen, the watch isn’t removed from the previous owner’s Apple ID. Ask them to remove it from their Apple ID.
If the Apple Watch is already set up and you can see the watch face, apps, etc., that means the owner has not erased it. Ask them to go to the Watch app on their iPhone and unpair the Apple Watch. Don’t let them erase it from the Apple Watch Settings app, as this may leave the Activation Lock enabled.
Check Activation Lock before buying a MacBook
Like iPhone and iPad, if you see the Activation Lock screen while setting up the Mac, contact the owner and ask him to remove it from their account.
In case the Mac is already set up, you can see if Activation Lock is enabled or not by going to the System Information screen.
What to do if you already bought an iPhone or Apple device with Activation Lock
If you have already bought an iPhone, iPod touch, iPad, Apple Watch, Vision Pro, or Mac that has the Activation Lock enabled, contact the seller or previous owner and ask them to remove the device they sold you from their Apple ID. The seller can do that by following these steps:
- iCloud.com/find > login with their Apple ID that was logged in to the device sold to you > All Devices > select the device sold to you > Remove from Account.
- Or, open Find My app on their iPhone or iPad > Devices > select the device sold to you > Remove This Device.
In case Remove from Account or Remove This Device isn’t visible to the seller:
- Turn off the device you have or disconnect it from the internet so that it appears offline. Once the device is offline, the seller should see the option to remove it.
- If the seller still does not see it, ask him to choose Erase [device] or Erase This Device using Find My. Doing so will remotely erase the device they sold to you (as long as it’s connected to Wi-Fi or cellular data). Once that’s done, ask them to remove this device if you still see the Activation Lock.
If the seller can’t follow the above steps:
- Ask them to get help from someone near them.
- Meet the seller in person and have them enter their Apple ID password on the device they sold you.
Related: How to remotely erase an iPhone or iPad that was lost or stolen
Remove Activation Lock on an iPhone with unknown Apple Account
On the Activation Lock screen, you see the first letter of the Apple ID to which the device is linked to. Now, here are some things you can do if you forgot that Apple ID:
- Check your Apple ID on your other devices and see if it matches the first letter of the Apple ID shown on the Activation Lock screen.
- Reset your forgotten Apple ID password and use it on the Activation Lock screen.
- If you can’t remember the Apple ID and/or its password, your only way is to contact Apple Support or take the device to an Apple Store. If you have a valid invoice for the device, and the device is not in Lost Mode (to rule out the possibility that it is stolen), Apple Support might remove that device from the forgotten Apple ID, which turns off Activation Lock. After that, you can set up the device and use any other Apple ID.
A few years back, my older brother somehow restored his iPhone and then couldn’t set it up because of Activation Lock. He had forgotten the Apple ID signed in on that iPhone. After a while, he gave up and bought a new iPhone. A few months later, when I went to his house, I dug out the original invoice for that device, contacted Apple Support, explained the situation, and in about two weeks, they removed that iPhone from the Apple ID, and I could set it up again!
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